IMS POLICY

Top management of S-GROUP DOO establishes the IMS POLICY as a document expressing its strategic commitment to operating in accordance with the requirements of the international standards ISO 9001 and ISO 14001. The established IMS POLICY provides a framework for defining quality and environmental protection objectives, expresses full commitment to meeting all applicable requirements and to the continual improvement of the IMS.

S-GROUP DOO establishes the IMS POLICY in order to ensure that the products and services it provides meet the stated and actual customer requirements, applicable legal and regulatory requirements and to improve the effectiveness of the integrated quality management system and environmental management system.

S-GROUP DOO’s objective is to maintain its position as a leading company on the market in terms of the quality of its products and services while preserving the environment in the field of:
• development, production and sale of masterbatch and printing inks,
• production and sale of thinners,
• sale and distribution of automotive paints,
• sale and distribution of finishing materials in construction and
• sale and distribution of raw materials.

This objective is achieved through the implementation and continual improvement of the quality and environmental management systems in compliance with the requirements of ISO 9001:2015 and ISO 14001:2015 standards.

Through the IMS POLICY, top management:
• continually improves customer satisfaction;
• ensures the unconditional commitment of top management;
• fully involves all employees in the implementation of processes;
• continually educates, trains and motivates employees;
• applies a process-oriented and teamwork approach in achieving planned and contracted activities;
• applies a systematic approach in all work processes, leading to new achievements;
• benchmarks against the best companies in the industry while continually improving overall performance;
• maintains existing markets and expands into new ones;
• makes decisions based on facts;
• raises awareness regarding risk identification and implements measures to reduce their impact on the organization and the environment itself;
• respects the requirements of all interested parties (owners, customers, employees, suppliers, partners, and the company as a whole);
• actively participates in environmental protection programs and practices in all activities, as an essential element of managing all functions within the environmental management system;
• identifies all environmental aspects and controls those assessed as significant;
• establishes, implements, maintains and documents general and specific environmental objectives and programs for achieving these objectives;
• operates in compliance with environmental laws and other applicable regulations;
• systematically reduces emissions of harmful substances into the environment, rationally uses resources and energy, and minimizes the use of hazardous materials and waste generation;
• raises employees’ awareness of the importance of environmental protection through continual education, professional training, and timely information.

The IMS POLICY represents the basis for establishing objectives and provides direction in efforts toward the continual improvement of the effectiveness and efficiency of all processes through the integrated quality and environmental management system.